OK, go stand in line. Staff were friendly and helpful. We finally were given our money back after being treated like criminals. Whole theater is empty and you are sent to neck break seats. No longer can we show up with friends and grab seating together, even if the seats are open. I love going to the theaters to watch a movie, but is usually a rare occasion financially.
It's tragically a very shopping-mall-movie-theater experience and not the upscale, calming time you get at AMC. I am appalled that they sold me those tickets to begin with seats are now assigned. Made us leave without moving us to plenty of empty seats. Take your business to downtown AMC instead. The lines on a busy night are well over 30 minutes. Regal at the Northtown Mall does deliver a nice experience despite these limitations. Definitely not a normal theater to me. We will never go to this Theater again. The mandated seating policy sucks. Whole theater is empty and you are sent to neck break seats. When I was there today, I waited almost ten minutes to get some Popcorn and a soda and then another ten minutes after the movie to refill my drink. Next time maybe we will bring blankets: We finally were given our money back after being treated like criminals. Spokane, WA Our first experience with stadium seat! I am not a big fan of mall theaters or a fan of small screens. I love going to the theaters to watch a movie, but is usually a rare occasion financially. Most of your customers complain about this aspect, yet corporate won't listen to the consumer and change the reserved seating policy! Asked managers for reasons why empty seats the explanation was "you could come out of theater and found a manager and asked to be moved to better seats". That was so comfy and I was about to fall asleep in the middle of the movie. Watched Spiderman Homecoming night before official release. I called customer service and found them closed on weekends, funny more people see movies on weekends. I even I have to wipe off the popcorn and the soda spill off the brand new leather electric recliners. This theater is easy to get to right at the corner of Division and Wellesley , free to park at in the mall parking garage , and relatively crowd-free compared to downtown. No longer can we show up with friends and grab seating together, even if the seats are open. Maybe I'm a hand dryer snob? Clean and pristine seating.
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