When there is a problem or a month before your anniversary when they want you to renew. We all spend lots of time, money and emotional energy winning a new partner or a new customer and yet when won they are all too often neglected until they express some unhappiness, we want something or a calendar event triggers a response. Unfortunately we are unable to take responsibility for loss or damage of goods in transit. We have just recently launched our very first eBay store which is very exciting for us! You know I love you really snugglebum!
But when in reality do you ever hear from them again? Unfortunately we are unable to take responsibility for loss or damage of goods in transit. In such a crowded marketplace literally millions of pounds are spent wooing potential customers with cuddly toys and promises of hugs when you need them. Please note that delivery charges will apply to exchanges and all requests for exchanges must be made within 10 days of the invoice date. However should an item arrive that is faulty we will happily refund the cost of the item less delivery charges upon receipt and authentication of fault. Our range includes pyjamas, nighties, dressing gowns, baby sleeping bags, baby clothing, blankets and accessories and more! We are always on the look out for the best and highest quality brands and we are happy to offer you items for babies. We even have an organic range! When there is a problem or a month before your anniversary when they want you to renew. We have just recently launched our very first eBay store which is very exciting for us! You know I love you really snugglebum! As parents ourselves, we are proud to provide our valued customers with the best quality sleepwear from Australian and overseas designers. We all spend lots of time, money and emotional energy winning a new partner or a new customer and yet when won they are all too often neglected until they express some unhappiness, we want something or a calendar event triggers a response. We only stock brands and styles that we are happy to put on our own children so we know you will love them as much as we do. We all know that the cost of retention is a fraction of the cost of acquisition and yet it would appear that the desire to win new customers far outweighs the obvious benefits of maintaining good relationships with existing ones. Discounted items are final sales and are not eligible for exchanges or refunds. We are all about customer service here at Pyjamarama and we will endeavour to help you in any way we can so please do not hesitate to contact us if you have any questions at all! All items for refund or exchange must be unworn and unused, with labels and tags attached. A word of warning — avoid all supermarkets at around 6pm tonight unless you want to be engaged in the scrum of panicked men scrabbling for over-priced flowers, inappropriately slushy cards and the last box of Milk Tray. Each item is checked before dispatch and we package each item with loving care. Of course the prospect of a new customer is both sexy and exciting and I am not suggesting that winning new business is not an important part of any marketing strategy.
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